Support

Email [email protected]. We answer in English or Russian.

To help us answer faster, include:

• the email you sign in with;
• your store name;
• what you did, what you expected and what happened instead;
• for an AI agent issue, the AI client you use (for example Claude) and the time of the request.

Common topics

• Connecting an AI agent: see Connect an AI agent.
• Privacy and data requests: see the Privacy Policy, then email us.
• Plans and billing: manage your plan in the builder, or email us.
• Telegram bot shops (previous version): use the same email.