ShopsBuilder

Privacy Policy

Last updated: January 20, 2025

This Privacy Policy explains how ShopsBuilder collects, uses, and discloses your personal information when you use our services, interact with our bot, or communicate with us regarding the platform. ShopsBuilder allows users to create and manage their online stores via Telegram, accessible through https://t.me/ShopsBuilderBot (the "Bot"). Collectively, these are referred to as the "Services."

By using or accessing our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal and regulatory updates. Updates will be posted on the Bot, and the "Last updated" date will be adjusted accordingly. We recommend reviewing this Privacy Policy regularly to stay informed.

2. Integration with Telegram

ShopsBuilder operates as a Telegram Mini App. While we collect and process certain data necessary for delivering our Services, any information collected or processed by Telegram is subject to their Privacy Policy, available at Telegram Privacy Policy https://telegram.org/privacy/en.

We encourage users to review the Telegram Privacy Policy to understand how their data is handled when interacting with our Services.

3. Information We Collect

We collect personal information to provide and improve our Services, comply with legal obligations, and protect the rights of our users and platform.

  1. Information You Provide Directly:
    • Contact Details: Name, address, phone number, email.
    • Order Details: Billing and shipping information, payment confirmations.
    • Account Details: Username, password, security questions, and other security-related information.
    • Customer Support Communications: Details you provide when contacting us.
  2. Information We Collect Automatically:
    • Device and browser details.
    • Network and IP address information.
    • Interaction history with the Services.
  3. Information from Third Parties:
    • Telegram Integration: ShopsBuilder operates within the Telegram ecosystem and utilizes its platform functionalities. Any data collected by Telegram, including messages, contact information, and metadata, is governed by the Telegram Privacy Policy.
    • Payment processors (e.g., billing information).
    • Vendors and service providers assisting with analytics, marketing, or other operational needs.

4. How We Use Your Information

We use the information collected to:

  1. Provide Services: Fulfill orders, process payments, and manage accounts.
  2. Marketing: Send promotional communications or tailored advertisements (opt-out options available).
  3. Security and Fraud Prevention: Detect and address unauthorized activity.
  4. Service Improvement: Enhance user experience and functionality.

5. Sharing Your Information

We may share your information with third parties, including:

  • Service Providers: IT management, payment processing, shipping, and analytics partners.
  • Marketing and Business Partners: To deliver relevant promotions and advertisements.
  • Affiliates: Within our corporate group for operational purposes.
  • Data Shared with Telegram: As a mini app within Telegram, certain interactions, such as messages and commands sent to the Bot, may be processed by Telegram. This information is subject to Telegram's own data handling practices, as detailed in their Privacy Policy.
  • When Legally Required: To comply with laws, regulations, or legal processes.

We do not sell sensitive personal information or use it for purposes like inferring characteristics without your consent.

6. Cookies

Cookies help us enhance your experience, analyze platform usage, and tailor advertisements. Third-party services may also use cookies in line with their own privacy practices.

Cookie Use within Telegram: As part of the Telegram ecosystem, ShopsBuilder adheres to Telegram's policies regarding tracking and data collection. Cookies or similar technologies are used solely to enhance user experience within the scope of Telegram's platform guidelines.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access/Know: Request access to the personal information we hold.
  • Delete: Request deletion of your data.
  • Correct: Request correction of inaccuracies.
  • Portability: Request a copy of your information in a transferable format.
  • Withdraw Consent: Revoke consent for specific processing activities.
  • Appeal: Challenge decisions regarding your requests.

Exercising Your Rights: For data collected and processed directly by ShopsBuilder, you may contact us to exercise your rights. For information collected by Telegram, please refer to the Telegram Privacy Policy and contact Telegram directly for rights related to their platform.

To exercise these rights, contact our support team https://t.me/ShopDevTeam. We may verify your identity before responding to your request.

8. Data Security and Retention

We prioritize protecting your information but acknowledge no method is entirely secure. We retain your data as long as necessary for business operations, legal compliance, or resolving disputes.

9. Third-Party Links

Our Services may link to third-party platforms. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing information.

10. Children’s Data

Our Services are not intended for use by children under 16. If you believe a child has shared their information with us, please contact us to request deletion.

11. International Users

Your information may be stored and processed outside your country of residence. By using our Services, you acknowledge and consent to such data transfers.

12. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at: